PowerTraces

Churn from errors estimator

Estimate how many customers you lose to errors they hit, and what that’s worth over a year.

How it works

Customers who hit errors leave a bit more often than others. That extra churn, times the customers affected and their value, is what errors cost.

lost = customers × share hit × extra churn

Questions

How do I know who hit errors?

Join failed requests to user or session IDs. PowerTraces does this per customer.

Are all errors equal?

No. A failed payment matters far more than a slow image.

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