# Billing, trials, quotas and retention

Plans are monthly or yearly and every plan starts with a free trial (card required). Paddle is the merchant of record: it handles
payment, invoices, VAT, plan changes and cancellation. Organization owners manage billing from the organization page in the portal.
Daily ingest quota: counts uncompressed OTLP data across all workspaces of the organization and resets at 00:00 UTC. When it's reached,
ingest pauses until the reset instead of charging overage; the team is warned before that. To stay under it, sample traces
(OTEL_TRACES_SAMPLER=parentbased_traceidratio with OTEL_TRACES_SAMPLER_ARG such as 0.2) and drop noisy attributes in the Collector.
Records with more attributes than the plan allows are dropped and listed on Ingestion errors. Retention is set per data type per plan.
After cancellation, data stays readable until it expires. For exact prices, quotas, limits, retention and trial length, call see https://powertraces.com/pricing.md.